Mopsos

Just came back from the Ark Group conference on the topic of "Exploiting communities, social networking and social media", where I came as speaker to talk about how my company is gradually building a quite complete learning system based on the corporate university and communities of practice (download my presentation here).

If I were to give the main lesson learned for me, I would say that the days of big corporate KM programs are gone. There is no more money for corporate KM programs, which are by and large considered by top managers as "nice to have" but not essential. Today, knowledge management has been delegated to line managers. Corporate support to KM initiatives has shifted from developing and deploying large IT infrastructures and collaborative portals to management education, consulting and much simpler and focused collaborative IT systems.

Business models for KM are changing. We are moving away from monolithic enterprise systems and towards a collection of smart, simple and focused social applications that interact with one another. As Beat Knechtli, Knowledge manager of ABB sees it, we should no longer talking about knowledge management, but much more simply about good management and thus educate managers to the power of knowledge sharing in the 21st century (see Beat's face down the list here)

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