July 23, 2006

Enterprise 2.0 - Anybody managing the transition?

Posted at 17:58 in Enterprise2.0.

Great article from Ray Lane A VC's View of Web 2.0


Can all software be provided [the web2.0] way?
I don't think you can do that with everything. I think there's a big concern over data outside the [corporate] firewall. Some companies, even companies like a General Motors (GM), are comfortable with placing their data in the hands of a service provider if they can keep control of it, so they can manage security. But it's going to take a long time for most companies to get comfortable with that -- another five years.
No doubt, but here comes the question of discipline. What happens when a department who's grown tired of the slow reaction time of the corporate ITdepartment decides to buy the cheap services of a web2.0 provider like Salesforce.com instead of using the obsolete corporate CRM tool? It becomes more productive, but it also becomes more isolated from the rest of the company. A new island of collaboration is born, but in rebellion from the rest of the company. I am surprised that so few people talk about the need for companies to establish a strong information management governance to reap the full benefits of web2.0.

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