Mopsos

In AOK_K-Net : Message: SiLK: Six Sigma Just Plain Wrong - Dave Snowden
DaveSnowden writes:

(...)I think Six Sigma as it is generally applied is just plain wrong, the management philosophy that underpins it inhumane at best, evil at worst.
Six Sigma as an approach, like all systems based on measurement that assume knowable relationships between cause and effect, will work in closed systems that are susceptible to reductionist approaches. Those are a small part of the activity of an organisation. Six Sigma is being applied (as was BPR) beyond the bounds of its legitimacy.
(...) The consultancy firms spend most of their time making the novel look familiar so they can shift it into a factory model of production. Let's not do that with KM by making it into a process.

I have to agree with that. And I sure had a good laugh.

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