Mopsos

Hereunder a few extracts from Global news, business news, management thinking, expert opinions, latest research - World Business, where Sam Palmisano, CEO of IBM defines the large company of today as the globally integrated enterprise.

The corporate model that is emerging today looks very different. It shapes its strategy, management and operations in a truly global way. It locates operations and functions anywhere in the world - based on the right cost, the right skills and the right business environment - and integrates those operations 'horizontally'. (...) A globally integrated enterprise is radically different from the multinational corporation it will replace. As I've suggested here, its success will depend not just on its economic logic, but on the development of new ways to access and develop expertise; new approaches to policy, ownership and collaboration; and a global economic and societal environment that strengthens trust. Of all the issues facing leaders in business, government, academia and beyond, I believe this last to be the most fundamental. (...) At IBM, we've set off down the path of empowering and enabling our people to make decisions and to act based on their own judgment. We have been working to lower the centre of gravity of the company, as I like to put it - that is, to trust IBMers and to push decision-making authority out and down.(...) Indeed, I believe it is shared values that must form the foundation for a trust-based enterprise in a radically more fluid and democratised world. Being much more open, collaborative and trusting is, at times, messy, uncontrollable and uncertain.

I like this image of "lowering the center of gravity of the company", and allowing people to make decisions out of their own judgment. We all agree that this is the right thing to do. Sam Palmisano gives a few examples of how this is achieved at IBM, namely by fostering collaboration. Maybe I should send him my book ;-)

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