Ideas grabbed here and there
from Ross Mayfield, US, Socialtext (10 people - founded in 2002). Socialtext sells wiki infrastructures to work behind corporate firewalls. Traditional Enterprise software is too rigid and basically automate business practices, whereas exception handling is at the heart of innovation processes.
e-mail = occupational spam
from Lee Bryant, UK, Headshift - A social infrastructure for better internal communication is based on a variety of tools and technologies: open standards (RSS, Web services...), online services (Flickr, Technorati), blogs, wikis, aggregators. Each one has its own purpose: Blogs are good for sense-making, wikis for collaboration, Flickr for presence sharing etc. Our approach is pragmatic. We try to engage people in their own terms. We talk enterprise content owners into making their document management system available through RSS / XML feeds. We give employees simple tools in local ways build their own aggregators. (Lee's presentation here)
From Euan Semple, UK, BBC - At the BBC, Euan introduced the bulletin board two years ago, then blogs last year. 70 blog are running now, including senior staff posting several times a day. The Wiki service introduced recently is growing the fastest.
[Personal comment: I would have liked those gentlemen to explain the tactics they used to introduce blogs in large vertical stove-piped organizations with a strong and powerful corporate IT staff determined to have it their way, which is of course top-down]