From an article in the Harvard Business Review on Innovation, Networks and KM at Procter & Gamble:Procter & Gamble’s development and implementation of connect and develop has unfolded over many years. There have been some hiccups along the way, but...
Steve Denning told me once that managers have a very binary attitude towards knowledge management; either they get it, or they don't. And Steve added that I should not waste my time with those who don't. In "Transforming the systems...