December 26, 2006

Tragedy of the commons again

16:22 on Tuesday December 26, 2006 | 1 Trackbacks | 0 Comments

Elaborating on a previous post about the lack of market for KM consulting, this is a dilbert cartoon explaining in very simple terms why there is no market for knowledge management....



My presentation at Educa Berlin

13:43 on Tuesday December 26, 2006 | 0 Trackbacks | 0 Comments

I was asked to publish my presentation made at Educa Berlin on November 30 on behalf of Schneider Electric and Boostzone. Topic was the role of communities of practice in modern management, that we called "netcentric", a still rather weird...



Communities are not made to "share best practices", but to serve customers.

10:30 on Tuesday December 26, 2006 | 0 Trackbacks | 0 Comments

Last friday, I had a long chat with John Smith of Learning Alliance, the famous guru of communities of practice, and Lauren Klein, who developed CoPs at Novell. We discussed the development of communities of practice at Schneider Electric as...



December 22, 2006

Corporate values show in the way suppliers - not customers - are handled

19:43 on Friday December 22, 2006 | 0 Trackbacks | 0 Comments

When companies relate their "values" to the way they handle customers, they only state the reason for their existence. "We are focused on the customer" is like saying "We work to eat". Right. It has nothing to do with ethics....