From Brian Phipps in Brands Create Customers � Blog Archive � Interaction design: the new key to brandsThe ascent of interaction design to a critical role in brands is largely due to the changing nature of brands themselves. The new...
Interesting post on Trust Matters" href="http://trustedadvisor.com/blog/118/">Trusted Advisor Associates > Trust Matters 1. The best trust isn’t very transferable 2. Deep digital trust is a tradeoff for breadth; trusting you to sell me a book doesn't mean I'll introduce you to...